Volante System`s POS Software Solution Keeps Kansas City`s Union Station Connected

Released on = May 15, 2007, 4:12 pm

Press Release Author = Derek Meade / Volante Systems

Industry = Food & Beverage

Press Release Summary = To the new owners of a national landmark where "Kansas City
Connects", Volante's point of sale software with peer-to-peer technology was exactly
what they needed to keep their point of sale system, like their station, connected.

Press Release Body = Union Station, Kansas City, is truly a national landmark. Once
the second largest train station in the United States, it was the hub that, until
its closure in the early eighties, connected Kansas City to the rest of the nation.
Now, after years of neglect, Union Station has been fully restored. The Union
Station Assistance Corporation, a non-profit organization, was formed to bring the
station back to its former glory. Today, Union Station is once again a bustling
center of activity. Boasting fine restaurants, shops, and Science City, the station
now draws thousands of tourists from around the world.


When Union Station's new owners found themselves entering the restaurant industry
for the first time, they were treading in foreign waters. Opening a restaurant,
never mind several, requires attention to a lot of detail. One detail of particular
concern was purchasing a point of sale software system that was not only reliable,
but was cost effective as well. Stories had circulated about Union Station's
previous restaurant and its POS system that had continually crashed. The first
priority for Union Station's new owners was to source out a flexible, reliable point
of sale system that wouldn't go down. Jean Anderson, IT consultant for Union
Station, had been referred to Essential POS of Kansas City, to help with their POS
software needs. EPOS, in turn, recommended Volante Systems as the perfect
technological fit for Union Station's diverse needs.


Anderson had looked at several points of sale systems before finally deciding on
Volante. In addition to reliability, as a non-profit organization, cost was
definitely a factor. Anderson found Volante's pricing to be "competitive, if not
better", than the other systems they were looking at. The deciding factor, however,
was Volante's ability to expand with the organization without Union Station having
to incur any further expense. Harvey House, the station's signature restaurant,
ended up needing double the amount of POS terminals than was originally planned.
Other POS software companies insisted that this couldn't be accomplished without
installing a second server. Volante, on the other hand, gets around this problem in
a new way.


Not basing the system on the traditional Server/Client model, Volante uses the power
of distributed computing with peer-to-peer technology. Peer to peer decentralizes
the responsibilities customarily given to the server and distributes the task among
the peers. All clients have the ability to publish services and instead of
requesting a server to perform work, clients can request the work to be done by any
of its peers. Thus a server is not even required for normal client operations, and
Harvey House now has the freedom to expand at will with Volante without incurring
extra expense in the process.


To Anderson, Volante's peer-to-peer capabilities and its ability to stand alone were
"vital", as it eliminated the fear of possible system failure.


Volante cannot only stand alone in a crisis, but Volante leads the POS software
industry with its innovative Redundancy Management System. Once data is entered into
the system, its integrity is immediately protected. With other POS systems, server
failure leads to an entire system crash, bringing your business to a grinding halt.
However, Volante's unique implementation allows all terminals to be connected yet
function independently, ensuring that your business will continue to run smoothly in
the event of a terminal or server failure. Few, if any, POS systems on the market
today can offer this "fault tolerant" solution. More information on Volante's
peer-to-peer capabilities can be found at www.volantesystems.com.


Working under a tight deadline to get everything in place for the station's opening,
EPOS and Volante were up to the task. "We got everything up and running on time for
the opening." says Anderson. "We were thrilled with that."


The Station's many employees have also found Volante flexible and easy to use.
Anderson notes that to the staff, performance and ease of use in a point of sale
system is very important. "They just fly through those screens," says Anderson. She
adds, "It's also quite simple to set up a menu", a feature which makes any
restaurant manager's job a little easier. Anderson is also pleased that Volante and
EPOS were very responsive to any concerns or questions that had arisen, although the
concerns were few. According to Anderson, "The installation was actually quite
pleasant." EPOS also offers 24 hour support, which is important to a large operation
such as Union Station. EPOS can be contacted at www.essentialpos.com.


To Union Station and Jean Anderson, Volante\'s POS software has been "a very good
story for us." The new operators of a national landmark where Kansas City connects
have found a point of sale system, that, like their station, stays connected.






Web Site = http://www.volantesystems.com

Contact Details = Annette Ennamorato
Director of Sales & Operations
Volante Systems
1188 Martin Grove Rd
Toronto, ON
Canada
M9W 5M9
416.522.1825
sales@volantesystems.com
www.volantesystems.com

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